Frequently Asked Questions About at788

at788 requires identity verification before processing your first withdrawal. Accepted documents include your Indonesian national identity card (KTP), a valid passport, or a government-issued driving licence (SIM). You will also need to submit proof of address dated within the last three months — a utility bill, bank statement, or official correspondence showing your name and residential address in Indonesia is sufficient.

Standard KYC verification at at788 is completed within 24 hours of document submission on business days. During peak periods — such as around Idul Fitri or the start of the BRI Liga 1 season — processing may take up to 48 hours. You will receive an email confirmation once your identity has been verified and your account is fully approved.

On the at788 Login page, click the "Forgot Password" link beneath the password field. Enter the email address associated with your account and you will receive a password reset link within a few minutes. The reset link is valid for 30 minutes. If the email does not arrive, check your spam or junk folder. For further assistance, contact at788 support via live chat.

No. at788 strictly permits one account per person, per household, and per device. Duplicate accounts are detected automatically and may result in suspension of all associated accounts and forfeiture of any pending bonuses. If you have accidentally created a second account or lost access to your original account, contact at788 support immediately so our team can resolve the situation correctly.

To close your at788 account permanently, contact our support team via live chat or email at [email protected] with a written closure request. Confirm your registered email, full name, and reason for closing. Any remaining balance will be withdrawn to your verified payment method before closure. Account closure typically takes 2–5 business days to process fully.

Deposits made via BCA bank transfer to at788 are typically credited within 5 to 15 minutes after the transfer is confirmed by BCA's system. If your deposit has not appeared in your at788 wallet after 30 minutes, submit a deposit confirmation through the in-platform support chat with your BCA transfer receipt (bukti transfer) and our team will resolve it promptly.

The minimum deposit on at788 is Rp 25.000 for e-wallet payments (OVO, DANA, GoPay, ShopeePay, LinkAja) and Rp 50.000 for local bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata. There is no maximum single deposit limit imposed by at788, though individual bank transfer limits set by your bank still apply.

The minimum withdrawal to a Bank Mandiri account from at788 is Rp 100.000. Withdrawals to other supported banks — BCA, BRI, BNI, CIMB Niaga, OCBC NISP, BSI, and Bank Permata — share the same Rp 100.000 minimum. E-wallet withdrawals via OVO, DANA, GoPay, and ShopeePay have a lower minimum of Rp 50.000. at788 charges no withdrawal fee on its end.

Most at788 withdrawals to Indonesian bank accounts (BCA, BRI, BNI, Mandiri, and others) are processed within 15 minutes to 2 hours after approval, provided KYC verification has been completed. E-wallet withdrawals to OVO, DANA, and GoPay are typically faster, averaging under 30 minutes. Withdrawals submitted outside 06:00–23:00 WIB may be processed on the next business day.

at788 does not charge any platform-side fee for deposits or withdrawals. However, your bank or e-wallet provider may apply their own interbank transfer fees. For example, BRI and BNI may charge a standard SKN or RTGS fee for transfers above certain thresholds. Check your bank's current fee schedule before initiating a large transfer. at788 has no control over third-party bank charges.

Yes. at788 supports deposits and withdrawals via GoPay, ShopeePay, OVO, DANA, and LinkAja. To use an e-wallet, select the relevant option on the Deposit page, enter the amount (minimum Rp 25.000), and you will be redirected to your e-wallet app to confirm the payment. Funds are credited to your at788 wallet within minutes of confirmation.

at788 Sportsbook covers a wide range of sports popular with Indonesian bettors: football (BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, Piala AFF, and Timnas Indonesia matches), basketball, badminton (All England, Thomas Cup, Indonesia Open), volleyball, MotoGP including the Mandalika circuit round, and e-sports including Mobile Legends MPL and PUBG Mobile tournaments.

BRI Liga 1 bets on at788 follow standard football betting rules. A match must complete at least 90 minutes of regular time for most markets (1X2, Asian Handicap, Over/Under, voor bola) to be settled. If a match is abandoned or postponed, unsettled bets are voided and stakes returned unless the match is replayed within 48 hours of the original kick-off time. Half-time result markets are settled on half-time score only.

Yes. at788 offers togel (Indonesia's traditional numbers lottery), including 2D, 3D, and 4D markets across popular draws. Players select a set of numbers and place a wager; payouts are determined by how many digits match the official draw result in the correct position. at788 uses certified draw results from established lottery providers. The minimum bet amount and payout multipliers are clearly displayed on the togel game page.

at788 offers live sabung ayam (traditional cockfighting) betting streamed in real time. You can fund your account and place sabung ayam bets using OVO, as well as DANA, GoPay, ShopeePay, and all supported bank transfer methods. Bets are placed on the Meron (red corner) or Wala (blue corner) fighter, with live odds updated continuously during each bout. A Draw market is also available on selected matches.

Return-to-Player (RTP) percentages on at788 slots vary by game and provider. Most titles from Pragmatic Play, Pocket Games Soft, and NetEnt carry an RTP between 94% and 97%, which is standard for regulated online slots. High-volatility slot gacor titles may have a slightly lower base RTP offset by larger jackpot potential. Individual game RTPs are displayed in each game's information panel within the at788 platform.

Yes. at788 is fully optimised for mobile browsers on both Android and iOS devices. The platform runs as a mobile web app — no separate app download is required. Simply open your preferred mobile browser, navigate to at788.net, and log in. All features including deposits, withdrawals, live casino games, sportsbook betting, slots, Keno, and Blackjack are available on mobile with no functionality compromised.

at788 offers a welcome bonus for new members on their first deposit. The exact bonus percentage and maximum bonus amount are displayed on the Promotions page within the platform and are subject to change. New players should check the current offer at the time of registration. Welcome bonuses are subject to wagering requirements that must be met before winnings can be withdrawn.

Wagering requirements at at788 define how many times you must play through a bonus amount before it becomes withdrawable. For example, a bonus with a 10x wagering requirement means a Rp 100.000 bonus requires Rp 1.000.000 in qualifying wagers before withdrawal is permitted. Different games contribute different percentages to wagering — slots typically count 100%, while table games like Blackjack may count 10%. Full details are in the Terms & Conditions.

Yes. at788 runs regular cashback and rebate promotions for active players. Sportsbook cashback typically applies to net losses over a defined weekly period, while slot rebates are calculated as a percentage of total wager turnover. Cashback is credited to your account every Monday for the previous week's qualifying activity. The exact cashback percentage and eligibility criteria are listed on the active promotions page inside your account.

at788 operates a multi-tier VIP loyalty programme that rewards consistent players with exclusive benefits including higher withdrawal limits, dedicated account managers, priority customer support, personalised reload bonuses, and invitations to special events. VIP tier advancement is based on cumulative deposit and wagering activity. Players are reviewed for tier upgrades monthly. Contact at788 support to learn about your current VIP status and progression requirements.

at788 operates as an internationally licensed and regulated gaming platform. All connections to the at788 site are protected by TLS 1.3 with AES-256 encryption. Game outcomes on at788 are determined by certified random number generators to ensure provably fair results. Player funds are held in segregated accounts separate from company operating funds, providing an additional layer of financial protection.

Responsible gaming tools on at788 are accessible from Account Settings → Responsible Gaming. You can set daily, weekly, or monthly deposit limits, activate a cool-off period (24 hours to 30 days), or initiate a formal self-exclusion of 6 months to permanent. Deposit limit reductions apply immediately; increases require a 72-hour waiting period. Self-exclusion requests are actioned within one hour when submitted by email to [email protected].

at788 customer support is available 24 hours a day, 7 days a week via live chat inside the platform — average response time is under two minutes. You can also reach us by email at [email protected] or via WhatsApp at +62 811 0000 788 between 08:00 and 22:00 WIB. Our support team includes Indonesian-speaking agents who can assist in both English and Bahasa Indonesia.