Terms & Conditions — at788

In these Terms & Conditions, the following terms shall have the meanings set out below unless the context expressly requires otherwise.

2.1 Age Requirement. You must be at least 21 years of age to register an Account or use any part of the at788 Platform. By completing the registration process, you represent and warrant that you are 21 years of age or older. at788 enforces strict age verification during the KYC process. Any Account found to have been opened by a person under 21 years of age will be immediately and permanently closed, and any funds deposited will be returned to the original payment method.

2.2 Geographic Eligibility. The at788 Platform is designed and operated primarily for players resident in Indonesia. You may access at788 from any location where doing so does not contravene applicable local laws. It is your sole responsibility to determine whether accessing and using the Platform is lawful in your jurisdiction. at788 makes no representation that the Services are legal in any particular jurisdiction outside the scope of its operational markets.

2.3 Single Account Policy. Each individual person is permitted to hold exactly one (1) at788 Account. Registering or using more than one Account — whether under the same name, the same payment method, the same device, or the same network address — is a material breach of these Terms & Conditions and will result in the suspension or permanent closure of all related Accounts. at788 reserves the right to withhold any funds held across duplicate Accounts pending investigation.

2.4 Prohibited Persons. The following categories of individuals are not eligible to register or maintain an Account on at788: (a) persons under 21 years of age; (b) employees, contractors, or agents of at788 or its affiliated entities; (c) immediate family members of at788 employees who reside in the same household; (d) persons who have previously been self-excluded from at788 or had their Account closed for breach of these Terms & Conditions; (e) persons acting on behalf of another individual for the purpose of circumventing these eligibility requirements.

3.1 Registration Information. To register an Account, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address in Indonesia, a valid email address, and a contact number. You agree to update this information promptly if any of it changes. at788 is not responsible for losses arising from your failure to maintain accurate registration details.

3.2 Username and Password. You are responsible for maintaining the confidentiality of your Account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party. All activity conducted under your Account credentials — whether or not authorised by you — is your sole responsibility. If you suspect unauthorised access to your Account, you must notify at788 immediately via live chat or by emailing [email protected].

3.3 Identity Verification (KYC). at788 reserves the right to request identity verification documents at any time, including but not limited to: a government-issued national identity card (KTP), a valid passport, proof of address (e.g. a recent utility bill or bank statement dated within 90 days), and proof of ownership of the payment method used for deposits. Withdrawal requests will not be processed until KYC verification has been completed to at788's satisfaction. at788 may request enhanced due diligence documentation for Accounts with elevated activity levels or where transaction patterns require additional verification.

3.4 Account Currency. All at788 Accounts are denominated in Indonesian Rupiah (IDR / Rp). There is no currency conversion applied to deposits, wagers, winnings, or withdrawals. The balance displayed in your Account is your real-money balance in Rupiah at all times.

4.1 Accepted Payment Methods. at788 currently accepts deposits and processes withdrawals via the following Indonesian payment channels: bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), and Bank Permata; e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja; and QRIS instant transfers. The availability of specific payment methods may vary from time to time, and at788 reserves the right to add or remove payment channels without prior notice.

4.2 Minimum and Maximum Transactions. The minimum deposit amount is Rp 25.000 per transaction. Minimum withdrawal amounts and applicable daily or monthly limits are published in the at788 cashier section and may be updated periodically. at788 reserves the right to impose transaction limits on individual Accounts based on verification status, account history, or risk assessment.

4.3 Deposit Processing. Deposits made via local bank transfer and e-wallet are typically credited to your Account within minutes of confirmed receipt. at788 is not responsible for delays caused by the payment provider, the banking network, or force majeure events.

4.4 Withdrawal Processing. Withdrawal requests submitted by KYC-verified Accounts are processed within fifteen (15) to sixty (60) minutes under normal operating conditions, twenty-four hours a day, seven days a week. at788 does not guarantee processing within this timeframe during periods of exceptional volume, system maintenance, or where additional verification is required.

4.5 Fees. at788 does not charge any platform-side fee on deposits or withdrawals. Any fees imposed by your bank, e-wallet provider, or payment intermediary are outside at788's control and are borne solely by you.

4.6 Source of Funds. You warrant that all funds deposited into your at788 Account are from a legitimate source and are not the proceeds of any unlawful activity. at788 operates in compliance with applicable anti-money laundering (AML) standards and reserves the right to request documentation evidencing the source of deposited funds.

4.7 Withdrawal to Original Payment Method. at788 applies a return-to-source policy whereby withdrawals are processed to the same payment method used for the most recent deposit. Exceptions require written confirmation from the Account holder and satisfactory completion of enhanced KYC procedures.

5.1 General Bonus Terms. All bonuses, promotional credits, free spins, and special offers made available by at788 are subject to the specific terms published alongside each promotion ("Promotion Terms"), in addition to these general Terms & Conditions. In the event of any conflict between Promotion Terms and these Terms & Conditions, the Promotion Terms shall prevail in respect of the specific promotion.

5.2 Wagering Requirements. Unless expressly stated otherwise in the applicable Promotion Terms, Bonus Funds are subject to wagering requirements before they may be converted to withdrawable real-money funds. The wagering multiplier, eligible games, minimum odds (for sportsbook bonuses), and time limit applicable to each promotion are stated in the Promotion Terms. Wagering contributions differ by game type — slots typically contribute 100%, while live table games such as Baccarat and Roulette may contribute at a reduced rate.

5.3 Bonus Eligibility. A bonus may only be claimed once per Account, per household, per device, and per IP address unless the Promotion Terms explicitly state otherwise. Attempting to claim the same promotion through multiple Accounts constitutes bonus abuse and will result in forfeiture of all associated bonus funds and potential Account suspension.

5.4 Maximum Withdrawal from Bonus. Unless otherwise specified, the maximum amount withdrawable from winnings derived from Bonus Funds is capped at a multiple of the original bonus value as stated in the applicable Promotion Terms. Any excess balance above this cap will be removed from the Account upon withdrawal request.

5.5 Bonus Abuse. at788 employs automated and manual systems to detect bonus abuse, including but not limited to: low-risk hedging strategies designed to fulfil wagering requirements without genuine risk; systematic exploitation of free bet or cashback mechanics; and coordination between multiple Accounts to manufacture qualifying conditions. Confirmed bonus abuse will result in forfeiture of all bonus and associated winnings, and may result in permanent Account closure.

5.6 at788's Discretion. at788 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. Players who have already received Bonus Funds under a promotion will not be adversely affected by retrospective changes, except where bonus abuse is confirmed.

6.1 Casino Games. All casino games available on at788 — including slots, live dealer tables (Baccarat, Roulette, Blackjack, Dragon Tiger, Sic Bo), Keno, and Blackjack — operate under the rules defined by the respective game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft, and others). Published RTP (Return to Player) percentages for each title reflect long-term statistical averages and do not guarantee any individual outcome.

6.2 Sportsbook. All sports bets placed on at788 are governed by the sportsbook rules published in the at788 betting rules section. Accepted bets are binding. at788 reserves the right to void bets where a market was offered or settled in error, where a clear pricing error occurred, or where bet acceptance was affected by a technical malfunction.

6.3 Technical Malfunctions. In the event of a verifiable technical malfunction that materially affects the outcome of a game or wager, at788 reserves the right to declare the affected round or bet void and refund the staked amount to the Account. at788 is not liable for any direct or consequential losses arising from technical malfunctions beyond the return of the original stake.

6.4 Disputed Results. Game and match results are determined by the software provider's certified random number generator (RNG) or, in the case of live sports, by official competition results. at788's decision on any dispute concerning game outcomes is final. Disputes must be raised within fourteen (14) days of the relevant game or bet settlement date.

7.1 Commitment. at788 is committed to promoting responsible gambling among all Account Holders. Gambling should be an enjoyable leisure activity. If gambling ceases to be entertaining or begins to cause financial or personal harm, at788 encourages you to make use of the self-management tools available in your Account dashboard and to seek professional support.

7.2 Self-Management Tools. The following tools are available to all registered players via the Account dashboard at no charge and with immediate effect: deposit limits (daily, weekly, and monthly); loss limits; session-time reminders and automatic session time-outs; cooling-off periods (24 hours to 30 days); and full self-exclusion (minimum six months, extendable to permanent).

7.3 Self-Exclusion. Players who choose to self-exclude will have their Account suspended for the elected period. During a self-exclusion period, at788 will make reasonable efforts to prevent re-registration. The self-exclusion will not be lifted before the end of the elected period under any circumstances.

For full details of at788's responsible gaming programme, please visit the Responsible Gaming page.

The following conduct is strictly prohibited on the at788 Platform. Engaging in any of the following may result in immediate Account suspension, forfeiture of funds, and referral to relevant authorities:

• Registering more than one Account or registering on behalf of another person;
• Providing false, misleading, or incomplete information during registration or KYC;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with games or markets in a manner not intended for human players;
• Engaging in any form of collusion, match-fixing, or coordinated betting strategy designed to exploit the Platform;
• Depositing funds derived from unlawful activity or using at788 for any money laundering purpose;
• Exploiting software errors, glitches, or pricing mistakes for financial gain without reporting them to at788 support;
• Attempting to reverse-engineer, decompile, or otherwise interfere with any part of the at788 Platform or its underlying technology;
• Harassing, threatening, or abusing at788 staff or other players through any support or communication channel.

9.1 Ownership. All content on the at788 Platform — including but not limited to the at788 name, logo, domain name, website design, software, text, graphics, images, and game assets — is the property of at788 or its licensed content providers and is protected by applicable intellectual property law.

9.2 Permitted Use. at788 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from any at788 content.

9.3 Third-Party Content. Game titles, studio names (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft), league names (BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League), and other third-party marks remain the property of their respective owners. Their appearance on at788 does not constitute an endorsement of at788 by those rights holders.

10.1 The collection, storage, and use of your personal data by at788 is governed by the at788 Privacy Policy, which forms an integral part of these Terms & Conditions and should be read in conjunction with them.

10.2 By registering an Account, you consent to the processing of your personal data in accordance with the Privacy Policy, including for the purposes of identity verification, fraud prevention, and personalised communications where you have opted in to receive them.

10.3 at788 applies TLS 1.3 encryption with 256-bit AES to all data transmissions between your device and the Platform. Account access is further secured by optional two-factor authentication (TOTP). You are responsible for the security of your own device and network connection.

11.1 To the maximum extent permitted by applicable law, at788 and its affiliated entities, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or business interruption.

11.2 at788's total aggregate liability to you for any claim arising under or in connection with these Terms & Conditions or your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) calendar months preceding the event giving rise to the claim.

11.3 at788 makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.

11.4 Nothing in these Terms & Conditions excludes or limits at788's liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

12.1 By at788. at788 reserves the right to suspend, restrict, or permanently close any Account at any time and without prior notice if it reasonably believes that: (a) you have breached any provision of these Terms & Conditions; (b) your Account poses a fraud, AML, or legal compliance risk; (c) you have provided false information during registration or KYC; or (d) continued operation of your Account would expose at788 to regulatory, legal, or reputational risk.

12.2 Effect of Termination. Upon Account closure, any real-money balance (excluding forfeited Bonus Funds) will be returned to you via your registered withdrawal method, subject to completion of any outstanding KYC requirements and satisfaction of applicable wagering conditions.

12.3 By You. You may request closure of your Account at any time by contacting at788 customer support via live chat or email. Account closure requests are processed within two (2) business days. Any pending withdrawal at the time of closure will be processed to your nominated payment method.

13.1 These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which at788 is incorporated and licensed to operate.

13.2 By registering an Account, you agree that any dispute between you and at788 that cannot be resolved through our internal complaints procedure will be referred to binding arbitration under the rules of an internationally recognised arbitration body. You waive any right to bring a claim as part of a class action or representative proceeding.

13.3 For players resident in Indonesia, at788 acknowledges that Indonesian consumer protection principles apply to the extent that they are not excluded by these Terms & Conditions or by the laws of the governing jurisdiction.

14.1 at788 reserves the right to amend these Terms & Conditions at any time. Where changes are material, at788 will provide at least seven (7) days' notice by displaying a prominent notice on the Platform or by emailing the address registered to your Account.

14.2 Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to an amendment, you must cease using the Platform and request Account closure before the amendment takes effect.

14.3 The version of these Terms & Conditions currently published on this page is the version in force. at788 does not archive prior versions, but the "Last updated" date at the top of this document indicates when the most recent revision was made.

If you have any questions about these Terms & Conditions, wish to raise a formal complaint, or need assistance with your Account, please contact the at788 support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the at788 Platform.
• Email: [email protected] — responses within 24 hours.
• WhatsApp: +62 811 0000 788 (available 08:00–22:00 WIB).

For matters relating to responsible gaming, account self-exclusion, or deposit limits, please also refer to the Responsible Gaming page for full guidance and immediate access to self-management tools.