Gambling is entertainment. At at788, we are committed to keeping it that way for every player across Indonesia — from Jakarta to Bali, Surabaya to Medan. This page outlines the tools, resources, and safeguards we have built into the platform to help you stay in control at all times.
Responsible gaming is the practice of participating in gambling activities in a way that remains recreational, affordable, and within your personal limits. It means setting a budget before you play and sticking to it, understanding that every game outcome at at788 is determined by a certified random number generator, and recognising that no betting system — whether applied to slots, Blackjack, or sportsbook mix parlay wagers — can guarantee a profit over time.
For most players, at788 is a place to relax, follow BRI Liga 1 matches, enjoy live casino tables, and spin slots from Pragmatic Play, Spribe, and Evolution Gaming. The vast majority of our 3.2 million registered players across Indonesia engage with the platform in a healthy, balanced way. This page is for every player — not only those who feel they have a problem — because the best time to set your limits is before you need them.
at788 enforces a strict minimum age requirement of 21 years. No individual under the age of 21 is permitted to register an account, deposit funds, or participate in any game or betting market on the platform. This policy applies equally to all players in Indonesia and is not negotiable under any circumstances.
Age verification is a mandatory step in the at788 KYC process. You will be required to submit a valid Indonesian KTP, passport, or other government-issued identity document confirming your date of birth before your first withdrawal is processed. Accounts found to belong to individuals under 21 will be suspended immediately, all funds held will be returned to the depositing payment method, and the account will be permanently closed.
If you are a parent or guardian concerned that a minor in your household may be accessing at788, please contact our support team immediately at and we will act without delay.
Problem gambling can develop gradually. The following behaviours may indicate that your relationship with gambling is moving beyond healthy entertainment. We encourage all at788 players to check in with themselves honestly and regularly.
Read each statement honestly. If you answer "yes" to three or more, we encourage you to use at788's responsible gaming tools or speak with a support specialist.
I sometimes spend more money on gambling than I originally planned when I sat down to play.
I have tried to cut back or stop gambling but found it difficult to do so.
I think about gambling frequently — including when I am at work, studying, or spending time with family.
I gamble to escape stress, anxiety, loneliness, or other negative emotions rather than purely for entertainment.
After losing money, I feel a strong urge to return immediately and try to win it back ("chasing losses").
I have borrowed money, sold possessions, or missed bill payments in order to fund gambling.
Friends or family members have expressed concern about how much time or money I spend on gambling.
I have hidden the extent of my gambling activity from people who are close to me.
If three or more of the above apply to you: Please reach out. You can contact at788 support directly, activate a self-exclusion, or contact a free, confidential external helpline. You are not alone, and help is available right now.
at788 provides a full suite of player-controlled responsible gaming tools, accessible directly from your Account dashboard at any time. You do not need to speak to an agent to activate most of these features — they are self-service by design so that you can act quickly when you decide to set a limit.
Setting a deposit limit is one of the most effective ways to control your gambling spend. at788 allows you to set a maximum deposit amount per day, per week, or per calendar month. Once your chosen limit is reached, no further deposits will be accepted until the period resets.
Deposit limits take effect immediately when you lower them. If you choose to raise or remove a limit, a mandatory 72-hour cooling-off period applies before the change becomes active — this gives you time to reconsider. You can set deposit limits for deposits made via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, and all other supported payment methods.
In addition to deposit limits, at788 offers net loss limits. A loss limit defines the maximum amount you are willing to lose across a defined period. Once the threshold is reached, your account will be temporarily restricted from placing further wagers until the period resets. Loss limits are available on daily, weekly, and monthly cycles and apply across all products — slots, Keno, Blackjack, live casino, and sportsbook.
Long, uninterrupted gaming sessions can impair judgement and make it easier to lose track of time and money. at788 offers two complementary session management features:
Both features are configurable in the Responsible Gaming section of your Account settings and take effect immediately upon activation.
If you feel you need a short break from gambling — but are not ready to commit to a full self-exclusion — at788's cool-off feature allows you to suspend your account for a defined period of 24 hours, 48 hours, 7 days, 14 days, or 30 days. During a cool-off period, you cannot log in to your account, make deposits, or place bets. Withdrawal of your existing balance remains available during a cool-off period.
A cool-off suspension activates immediately and cannot be reversed before the chosen period expires. This is an intentional design decision — the value of a cool-off period depends on it being a firm, reliable commitment.
Self-exclusion is a formal, longer-term commitment to stop gambling at at788. It is available for periods of 6 months, 1 year, 2 years, 3 years, or permanently. During a self-exclusion period:
To activate self-exclusion, navigate to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team 24/7 via live chat or at . Self-exclusion requests submitted by email are actioned within one hour of receipt.
Self-exclusion requests take effect immediately and cannot be reversed before the minimum period (6 months) expires. We strongly encourage players who are experiencing gambling-related harm to choose self-exclusion rather than a short cool-off period.
at788's in-platform tools are a first line of defence, but they are not a substitute for professional support. If you believe that gambling is negatively affecting your finances, relationships, mental health, or work life, we urge you to seek independent professional help. The following resources are available free of charge:
at788 support agents are trained to assist players who reach out with responsible gaming concerns. We will never pressure you to continue playing and will always treat such conversations with complete confidentiality and respect.
Access all responsible gaming settings from your personal account dashboard after logging in.
Go to Account Settings → Responsible Gaming to see all available tools in one place.
Choose deposit limits, loss limits, session timers, or reality check frequency — all changes apply instantly.
Use the cool-off or self-exclusion feature if you feel you need time away from the platform.
Available 24 hours a day, 7 days a week. Connect instantly with a trained support agent.
Response time: under 2 minutes
For formal self-exclusion requests and detailed enquiries — creates a documented record.
Available 08:00–22:00 WIB for general responsible gaming enquiries.
+62 811 0000 788
The at788 platform is strictly restricted to adults aged 21 years and over. Age verification is mandatory. Underage gambling is illegal and harmful — we enforce this policy without exception.
Every at788 account comes with a complete set of responsible gaming controls — no extra steps, no waiting. Activate any tool instantly from your account settings.
Set daily, weekly, or monthly caps on how much you can deposit. Reductions apply immediately; increases require a mandatory 72-hour cooling-off period to protect you from impulse decisions.
Define the maximum net loss you are comfortable with over a set period. Once reached, betting is paused until the limit period resets — keeping your sessions within a pre-agreed financial boundary.
Set a hard cap on each login session duration. When your time is up, you are automatically signed out. Combine with reality check reminders for maximum session awareness.
Receive on-screen pop-ups at 30, 60, or 90-minute intervals showing your session duration and net win/loss. A simple, powerful nudge to pause and reflect before continuing.
Take a short, firm break of 24 hours up to 30 days. Your account is suspended for the full period with no option to reverse — giving you the breathing space you need without a long-term commitment.
Commit to a gambling-free period of 6 months to permanent closure. Full account suspension, removal from all marketing, and protection against re-registration during the exclusion period.
at788 is designed to be enjoyed as entertainment. Set your limits today, explore our games responsibly, and remember — our support team is here around the clock if you ever need guidance.